Disappointing Trend- Bigcommerce’s and Shopify’s SSL Certificate Policy

I will be discussing my frustration with the recent policy changes by Bigcommerce with their SSL Certificates.  If you get to the end of this post and see something missing or inaccurate, please let me know.

Shopify and Bigcommerce

I have always been a big fan of shopping cart softwares that are fool proof, such as Bigcommerce and Shopify.  They are really easy to use and provide features that make running online stores enjoyable.  I have grown my own store from $0 to seven figure online store with Bigcommerce.  But the new policy by Bigcommerce in regards to Dedicated SSL certificates is disappointing and  undesirable trend.  My guess is that they grew to a level where they want to focus more on the bigger businesses rather than the ones built from home and operate from home.  Small businesses that can not afford their Enterprise plan will now have to settle for shared SSL certificate or buy an SSL certificate from Bigcommerce and GeoTrust.

The Problem I See With This Trend

I always used third party SSL certificates for my online store and I loved that about Bigcommerce.  But now, with the shared SSL I might loose business and I will explain why.  If you look at the image below, you can see that the link doesn’t look anything like my main domain.  It may scare some customers off, because it doesn’t look legitimate.

Shared SSL
This is what link looks like with Shared SSL

I do have an option of buying a dedicated SSL certificate through Bigcommerce from GeoTrust.  The problem with that is nobody knows who GeoTrust is and everybody knows who Symantec is.  I always used Symantec’s SSL certificate, because it pays off.  As I have noted in my other posts, Trust is the most important factor for your eCommerce business to succeed.  I rather pay $1K a year than $70, but have sales in the millions.  Since my website processes 200-300 orders everyday, it is important for me to keep the option of having anyone company I want as my security provider.

Bigcommerce’s SSL Certificate Policy Forced Me to Switch

Unhappy-CustomerI have decided to switch over to Magento and keep using my Symantec SSL certificate with all it’s benefits.  I believe the pay off is too high and I am not ready to loose my business.  Big commerce however, is on it’s way to loosing it’s smaller accounts upon which it was built.  Some new merchants might agree to the unknown name SSL certificate, but it will be difficult for them to grow.  I know from experience that you can start your business with less quality website, but if you want to grow your business, your approach to things will need to change.  Magento is not as easy to use as Bigcommerce and Shopify, but the freedom of being able to customize it is worth the challenge.

So What’s My Point?

Big commerce and Shopify know their business better, but I believe this is a roadmap to disaster.  Disaster maybe a strong word, but they will surely loose some business.  I will still recommend Bigcommerce and Shopify as one of the best platform to start selling, but as you grow you will need to switch over to Magento.  I believe paying ridiculously high monthly bill for Bigcommerce’s enterprise plan is not worth it.  You can achieve much higher results with Magento’s Community Edition if you spend the same amount on improving your store.  For starters I would recommend 3dCart, because they offer the option of having dedicated ssl certificate


We Review Most Popular Shopping Cart Softwares

Most Popular Shopping Cart Softwares

addtocartFor those who don’t know what shopping cart software is, I will briefly explain what it is and then we will get into the reviewing few of the most popular softwares out there.  Shopping cart software is a software that allows merchants to accept payments online by connecting to their merchant account. Shopping cart softwares that we will discuss here come with prebuilt website that includes everything a business needs: homepage, product page, contact us page, etc.  Besides having all the necessary components for a web store, they also come with hosting accounts, which means you will only pay for using the software and the company will host that software on their own servers.  That’s a shopping cart software in short. Now, lets get into the details of some of the most popular shopping cart softwares out there.

Which Shopping Cart Software is best for me?’

Shopping cart softwares are all different and are meant for different businesses.  It’s like asking which car is best for me, the answer would be depends on what your plan is for the car.  If you have a large family, an SUV or Mini-van would be the best choice.  It also depends on your budget.  So there is no one best answer to the question.  Nonetheless, we will review softwares that are most used by small starting websites as well as a platform that is used by big businesses as well as small.  Let’s start


it is an open source software, which means it is free to use by anyone and it is one of the most popular softwares for e-commerce out there.  Magento is used by small business as well as by large businesses.  But open source software comes with it’s own problems.  There is no customer support to call to if you have problems with the software.  You will need to read forums and blogs to find a fix to the problem and if you can not install apps correctly, you will need to get some help.  But, there is also great flexibility and freedom in using Magento if you are good at coding.  No other platform gives you as much as freedom as Magento, but everytime I used Magento, I had to get a developer to fix my issues and install my apps.  Also, Magento doesn’t come with hosting, but there are good hosting companies out there that have special plans for Magento stores.  Bluehost is one of the hosting solutions for Magento.  If your budget is large enough to afford hiring developers and you want lots of freedom to do whatever you want with your website, then go with Magento.  In case you do not want to do much customization to your store or add specific functionalities, then the following 2 softwares will better fit your needs.


It is a shopping cart software that comes ready out of the box.  It is not an open source software and you have to pay to use it, but the plans start at $30/month, so very affordable.   Even though it is not open source, it allows for customization of almost every page.  The limitation are that if the functionality is not built-in or if there is no app for the functionality you are looking for, then you can’t add it.  Other than that, I love everything about it.  With Bigcommerce you do not have to worry about glitches, because it comes installed with hosting and very good free themes.  For those who are starting out, the themes (designs) they offer for free are pretty good.  But as you grow, you will need to find a designer/developer from upward.com and get your store designed professionally.  If you have any problems with your site, there is always customer service agent standing by to help you, unlike Magento.  The final software we will discuss is the competitor of Bigcommerce and it is called Shopify.


Shopify is exactly the same as Bigcommerce, but there are differences: monthly plans are different for example.  Depending on what level of software you are looking for, you might want to go with Shopify.  Since Bigcommerce stopped offering middle range plans, Shopify may be a fit for some of you.  I personally did not like Shopify for a simple reason of not being able to install my own SSL Certificate.  Big commerce allows third party SSL certificates for even the cheapest plan and it is a big deal for me.  Other than that, Shopify and Bigcommerce are exactly the same.  They both have app stores and have good quality apps that enhance the functionality of the website, good quality themes, and hosting is always working.  I will include a small chart where I compare all three of them side by side.

Comparison of Magento vs. Bigcommerce vs. Shopify
Comparison of Magento vs. Bigcommerce vs. Shopify

Other Shopping Cart Softwares

There are many other softwares, such as Volusion, Godaddy Shopping Cart, etc, but they are not as popular as those 3.  I have discussed the big players in the market, but if you do not agree with me, let me know and I will compare them side by side, and I have used and tried most shopping cart softwares.

There are some features that all of the softwares support, such as payment gateways.  Almost every platform can connect to your paypal account, so that customer will be able to checkout using their Paypal account and send money to your Paypal account.  Every platform supports Authorize.net payment gateway, Square, Stripe, and many other merchant accounts that are mostly used. My comparison shows you the most important features that differentiate them from one another.

Make Use of Free Trials

Free trials are available with every shopping cart software, so you can try them for yourself before paying for any of them.  Besides Magento, Bigcommerce and Shopify are designed with the user in mind.  All you gotta do is sign up for a free trial, upload all your products and images, update all the necessary pages, such as contact us page, and go live and starting ringing the register$$.



The Budget Needed For Starting An Online Store Ecommerce Business

dollarAs noted in the previous post, I will show you how and where to allocate your budget for your new business so that you can look back and say I spent that money wisely. I also want you to get a great return on your investment. All the resources I give out here will be from my own experience and I do not receive any compensation from companies I am recommending. I am simply putting it out there so that people who are new to this industry will be able to easily find the best people and services possible. Continue reading